Privacy Policy

1. Introduction

Alpha Laser & Beauty Clinic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Mailing address and billing information
• Medical history and skin condition information
• Treatment preferences and appointment history
• Photos for treatment documentation (with consent)

Automatically Collected Information

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and improve our aesthetic and medical spa services
• Schedule and manage appointments
• Process payments and billing
• Communicate about treatments, promotions, and updates
• Maintain medical records as required by law
• Ensure safety and provide appropriate care
• Comply with legal and regulatory requirements

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

With Your Consent

We may share information when you have given us explicit consent to do so.

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Appointment scheduling systems
• Email communications
• Website analytics

Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (subject to legal requirements)
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

12. Governing Law

This Privacy Policy is governed by the laws of Ontario, Canada, and applicable federal privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA).